How does the 30-day free trial work?
Sign up for any of our plans. If you cancel a paying plan within 30 days of signing up you won't be charged a thing. If you do choose to cancel your account in the future you will never be charged again, but you are responsible for charges already incurred up until your cancellation.
What is the set-up fee?
This is easy! There isn't one!
What the heck is an active testimonial?
This is the number of Testimonials that are actively being published by Testimonial Director. There is no limit to how many testimonials you can store and manage - just a limit on the number you can approve to be displayed on your web site(s). And of course you can activate, deactivate and reactivate any testimonial at any time you like.
What is this implementation call?
For a limited time, you'll benefit from a one-on-one implementation call during your 30 day free trial period. Designed to get you up and running quickly, this call is provided absolutely free and will make it even easier to get Testimonial Director working for you!
What is the advantage to signing up annually?
For a limited time, if you sign up for our annual plan, you'll save 10%! You get all the same benefits and just like the monthly plan, you get 30 days risk-free to try Testimonial Director. Cancel within 30 days and you pay nothing!
Can I change plans at any time?
Yep. Simply drop us a note at support@testimonialdirector.com or call 1-877-ENGAGE-U (364-2438).
Do I have to sign a long term contract?
No. Testimonial Director is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you'll be billed for the current month, but you won't be billed again. Refunds can not be issued after your initial 30 day trial and we don't prorate for partial months or years.
Do I pay transaction fees?
Nope. No matter how many times your customers submit feedback or your prospects view testimonials, you pay the same.
What types of payment do you accept?
Currently we accept Visa, Mastercard, and American Express. We do not accept PayPal.
Your data is safe and secure
All Testimonial Director accounts are password protected and include SSL encryption for your security. SSL stands for Secure Socket Layer, but what it really means is that the data sent between Testimonial and your computer is safely encrypted from prying eyes. It's the same technology that online banks and e-commerce sites use to keep your credit card information safe.